Useful guest Information

Arrival

Arrival time is from 16:00 with the latest accepted time of 19:00, however, alternative times can be accommodated in certain circumstances but only by prior arrangement.

Parking

There is private off-road car parking for up to 4 cars, please note the drive to Alpine Lodge is to the right hand side of the house and is on a slope. There are three spaces usually available at the front of the house with no time restrictions.  Cars are parked and left at owner’s risk – no liability is accepted for any loss, damage or injury to vehicles or possessions.

Departure

Check out is 10:30 am Monday to Friday and 11:00 am at the weekend. Late check-out may be possible on request.

Absence

No allowance will be made for temporary absence, meals not taken or for departure earlier than confirmed.

Cancellation Policy

May I respectfully remind you that a verbal or written reservation constitutes a legal contract. In the event of you cancelling your booking, I will endeavour to re-let your room(s). If I am unable to do so, you can be legally liable to pay the total value of the booking. You may wish to consider taking out cancellation insurance to protect you against possible loss.
Please note that your deposit is none refundable under any circumstances.

Damages and Breakages

Please take care when staying at Alpine Lodge. You are responsible and liable for any breakages or damages, which you cause, to the accommodation or its contents.   Please report any incidents as they occur. There is normally no charge for minor breakages, but you may be charged for repair or making good if the damage or breakage is significant.

Smoking Policy

For the comfort and safety of all guests, Alpine Lodge is a totally non-smoking house. If you choose to ignore this policy, you will be asked to leave and will be charged in full, together with an additional £100 to cover the cost of a specialist deep clean of the bedroom.

Breakfast Times

Breakfast is usually served between 8:00 and 9:30 am.  If you would like breakfast at a different time then please ask and I will do my best to accommodate you.

Pets

Sorry, pets are not allowed.

Accessibility

Please refer to the Access Statement for further information.